When I was no more than five or six, my dad was often away working in the United States. Back in Mexico, we had no telephone – or electricity, for that matter – so mail was the only way we could communicate with him. I recall writing him letters (more like two-line notes) and feeling connected to him when I did. I also recall how my heart beat with excitement when I went to mailbox to see if he had written me. Oh, what joy if I had received a letter! That’s the kind of excitement we want donors to feel when they receive mail from you. Our desire as an agency is to connect them with your Mission in such a way that they look forward to hearing from you and learning about the lives they are changing through your work.